NEW! Version 3 of iPi Motion Capture is available. iPi Motion Capture 3 delivers new features for improved workflow including support of Kinect 2, improved arms tracking, simplified calibration and others. Read more >>
This documentation corresponds to version 2 of iPi Motion Capture. The latest documentation for version 3 can be found at https://docs.ipisoft.com/
Troubleshooting
Video codec problems
Potential problem: cannot open Kinect video in iPiStudio.
Possible cause: a broken Microsoft AVI Splitter installation.
One of the symptoms of this problem: unable to play Kinect video with Microsoft Media Player.
Usually this happens when users install third-party (non-Microsoft) video codecs.
At least a few users users reported this problem.
Solution:
1) For Windows XP - install (or re-install) Microsoft Media Player version 9.
2) For all platforms - the following command run with Admin rights should repair the default Microsoft AVI splitter installation:
regsvr32 quartz.dll
(On Windows7 use it like this: Start -> All programs -> Accessories -> Command Prompt -> (right click and select "Run as administrator") -> regsvr32 quartz.dll).
We are working on a more reliable solution for this problem but it may take some time to implement.
